KVKK Policy

Information Text Regarding KVKK Policy

1. Introduction
Valeriza attaches great importance to the protection of personal data and takes all necessary measures to protect the privacy of users. This information text has been prepared to explain to our users what personal data is collected, how this data is used and how they can exercise their rights. Your personal data is processed in accordance with the Personal Data Protection Law No. 6698 (KVKK).

2. Methods of Collecting Personal Data
As Valeriza, we collect our users' personal data only when necessary. Personal data can be collected in various ways, such as when our users become members of the Valeriza.com website, purchase products or apply for our services. This data can be obtained directly from the user, as well as through transactions made on the site, cookies and similar technologies.

3. Personal Data Collected
The following personal data may be collected from our users:

  • Name, surname, contact information (telephone, e-mail address)

  • Delivery address, billing information

  • Purchase history and payment information

  • IP address, device information

  • Cookie data

  • Site usage data such as member login and transaction dates

4. Purpose of Processing Personal Data
Personal data collected may be processed for the following purposes:

  • Creating and managing user accounts

  • Carrying out purchasing and payment transactions

  • Processing orders, managing shipping and delivery processes

  • Increasing customer satisfaction, improving user experience

  • Making marketing, campaign and promotion announcements

  • Fulfilling legal obligations and resolving possible disputes

  • Website analysis and determination of user preferences

5. Sharing and Transmission of Personal Data
Valeriza may share personal data of its users with third parties only for legal requirements and service delivery purposes. Such sharing may include:

  • Financial institutions that process payment transactions

  • Logistics companies that carry out delivery processes

  • Public authorities required to comply with legal regulations

  • Our business partners and service providers

Data may be transferred to data processing centers at home and abroad in accordance with the KVKK.

6. Protection of Personal Data
Valeriza takes all necessary technical and administrative measures to protect the personal data of its users. These measures include firewalls, encryption methods and data access controls. However, no guarantee can be given that data transmissions over the Internet are completely secure.

7. User Rights
Users have the following rights under the KVKK:

  • Learning whether personal data is being processed

  • Requesting information about processed personal data

  • Request correction of personal data

  • Requesting deletion or anonymization of personal data

  • Objection to the processing of personal data

  • In case of transfer of personal data, obtaining information about the transferred data

To exercise these rights, you can contact us via destek@valeriza.com.

8. Cookie Policy
Our website uses cookies to enhance user experience. Cookies collect information about how users use the site. Users can control or reject the use of cookies through their browser settings. However, disabling cookies may cause some features to stop working.

9. Changes and Updates
Valeriza may update this KVKK Policy from time to time. In case of any changes, the current dates will be stated in this text. Users can learn if there are any changes by checking this page regularly.

10. Contact Information
You can send us any questions, suggestions and requests regarding your personal data via our contact address below:

Email: support@valeriza.com
Phone: +90 (544) 419 36-98
Address: Ekinoba Mah. Orhan Veli St. Istanbul / Türkiye, 34535